June 2024 PrismPOS Release Notes

Application Updates from: Apr 29 - May 24, 2024

Release to Production: June 12, 2024

Application Version: 2.0.2506

Please note: This release does NOT include a back-office server update.

PrismPOS is the preferred point-of-sale solution for PrismCore and Mosaic. As additional functionality is added to Mosaic and PrismCore, application APIs are expanding to offer expected behavior regardless of a store’s inventory management system. Along with essential data exchange, there is an ongoing initiative to unify POS configuration, streamline content management, and enhance transaction processing quality.

Register and Cashier Reports

Register & Cashier reports printed at the register and/or ran from POS Admin have been made consistent with each other and with the POS Device Reconciliation Report in Mosaic. These reports now display the correct values for non-merchandise, pay ins, and pay outs, and the tender total now matches the merchandise total in all scenarios.

Cashiers Can Set Accounts to “No Limit”

If enabled, cashiers are now allowed to set an account to “No Limit” at the register. Prior to the release, the No Limit flag was a read only indicator at the register, to tell if an account was configured with no limits.

There is now a Parameter in Thunder Admin > POS Parameters > POS Setup > Parameters tab called Enable Cashiers to Link ‘No Limit’ AR Accounts.
As this setting can potentially lead to abuse, there is also a red caution statement next to this parameter that reads “Caution: This permission authorizes no-limit AR account associations. Please monitor transactions carefully for compliance.”
When the Enable Cashiers to Link ‘No Limit’ AR Accounts parameter is checked, the No Limit flag at the register will be enabled allowing a cashier to set an A/R account to No Limit.

Note 1: This fix is currently only functional for PrismCore users and is currently not advised to be enabled for Mosaic users as of this release.

Note 2: There is an issue where on distributed systems a customer record may not update as expected in PrismCore. The workaround is to view the customer with hammer option, with “Show only AR” unchecked, and then navigate away from the record. It will then show up as expected.

FreedomPay

Workstations for FreedomPay

Support for Workstations for FreedomPay has been added to Thunder Admin via POS Parameters > POS Setup > Registers tab > Edit. When set correctly, FreedomPay transactions will complete correctly. If set incorrectly, the message “3003 Unknown workstation ID” will be given.

Tender Authentication Log & FreedomPay

“Approved Amount” field values now display correctly in Thunder Admin > Reports > Tender Authentication Log. Stores running FreedomPay were previously not seeing the Approved Amount.

Transaction Handling with Changed Authorization Type

A more useful error message is now provided to the cashier informing them of how to and complete a transaction if the transaction was completed with an authorization type that has changed and the cashier attempts to refund or void that transaction, Previously, when an authorization type was changed for a tender, the voided transaction did not complete correctly and caused a "Entity Exception: Validation failed" message.

The tender with the changed authorization type is disabled to prevent use, and the “Choose From All Tenders” button is enabled to allow the cashier to choose a valid tender to complete the transaction.
In the case of a split tender, any tender that was used where the authorization didn’t change, is enabled and can be used.

Quality of Life Improvements & Small Changes

The breadcrumbs for each module in POS Admin now have a uniformed look and link the user to the desired location when clicked. The home button has been removed, and all breadcrumb links have been tested and corrected if necessary.
If a digital item that had a price override is refunded by SKU or ISBN, PrismPOS now refunds the override sale price. Previously, when a digital item had a price override and is refunded by SKU or ISBN selecting Enter the BasketID, the product was refunded at full price instead of the override price.
Loading screens have been updated to include modern copyright dates.