Customer Support
Looking for Self-Paced Training for your Cashiers? Check out the links below.
Enroll in Self-Paced Training: PrismPOS 2.0 Cashier Training Enroll in Self-Paced Training: PrismPOS 360 Cashier Training
Need Help Signing Up for Self-Paced Training Videos?
Need to submit a support ticket?
Contact Prism Support
Get a hold of us, we'd love to help!
Phone: 800-510-3911
Email: support@prismrbs.com
Contact Ratex Support
Get a hold of us, we'd love to help!
Phone: 800-510-3911, option #5
Email: support@ratex.com
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Upcoming Events
Notifications
Prism Park - 2022 PrismRBS User Group - April 26, 12:00 p.m. - April 28, 4:30 p.m. Central Time, Register Now
PrismWeb Reminder: DNS Changes
On June 22, updates were made to improve the performance and reliability of hosted services. Download details on the update. If you have questions contact support at support@prismbs.com.Buyer's Guide
Check for email from info@nebook.com on April 21, 2022 for new Buyer's Guide details. Click here for the download and how to load.PrismCore Version 28.2.7.27 has been released. Find the release notes here PrismCore 28-2-7-27 Release Notes
PrismRBS User Group Details!
Prism Park - 2022 PrismRBS User Group - Register Now
Please join us virtually this year for our FREE annual conference!
Prism Park will be a great opportunity to explore all of the new attractions at PrismRBS - including in-depth demonstrations and information about our new Mosaic platform! Connect with peers and industry leaders, and engage in thoughtful roundtable discussions all from the comfort of your remote location.
The virtual Prism Park gates will open on April 26th at 12:00 p.m. CT and sessions will run daily from 11:00-4:30 p.m. CT, with closing ceremonies on April 28th at 4:00 p.m. CT.
Register today and reserve your ticket! We look forward to seeing you soon!