November 2023 PrismPOS Release Notes

Owned by Barrett Jelvik
Last updated: Nov 09, 2023 by Steve Kaisner
3 min read

Application Updates from: Sep 31, 2023 - October 25, 2023

Release to Production: November 12, 2023

Application version: 2.0.586
Please note: This release will require a back-office server update. Please contact PrismRBS Support (support@prismrbs.com) if you have any questions.

PrismPOS is the preferred point-of-sale solution for PrismCore and Mosaic. As additional functionality is added to Mosaic and PrismCore, application APIs are expanding to offer expected behavior regardless of a store’s inventory management system. Along with essential data exchange, there is an ongoing initiative to unify POS configuration, streamline content management, and enhance transaction processing quality.

CardSmith Campus Cards

CardSmith campus card tenders have been confirmed as a valid PrismPOS tender. The expected format of tender messages between PrismRBS and CardSmith were validated to enable the use of CardSmith campus cards for sales and refunds. In previous versions of PrismPOS the format was clearly incorrect.

Clients interested in implementing CardSmith are encouraged to contact their PrismRBS representative to coordinate setup and testing with Cardsmith-provided credentials.

Refunding Rentals

Prior to this release, when a user without rights to refund scanned a rental that could still be refunded, the Refund button was shown as disabled but allowed the transaction to be completed causing a “(receipt number) Transaction import failed” error. This has been fixed so an attempt to refund a rental XREF by a user without refund permissions shows “Cashier does not have rights to refund” with the following options:

  • Do not add item to transaction

    • If the “Do not add item to transaction” button is pressed, the item is not added to the transaction and lets the cashier continue with their next steps.

  • Manager Override

    • If the “Manager Override” button is pressed, the “Manager Override” window is displayed allowing a manager to login and refund the rental.

Receipts

Balances & No Limit Settings

Reprinting receipts from the Thunder Admin have been adjusted to be consistent with those at the register. Previously, when an A/R account with “No Limit” was used, the printed receipt was displaying “No Limit”, but when the receipt was downloaded from Thunder Admin > Transaction Inquiry > Download Receipt, the balance was displaying a dollar amount.

  • In case stores liked to see the “No Limit” a new parameter has been added to Thunder Admin > POS Parameters > Receipts > Receipts tab called “Tender Account Limit”. If checked, the text for that parameter will display under the balance.

    • For example, stores can add “No Limit” for the text and that will be displayed under the balance for accounts that are set for “No Limit” or “Unlimited”.

  • If the account has a balance set, the text for Tender Account Limit parameter will not print.

Item Descriptions for Mosaic Customers

Item descriptions now display correctly on a downloaded receipt for Mosaic customers. Previously for Mosaic clients, when a receipt was downloaded in POS Admin Tool > Transaction Inquiry, the item descriptions were displaying as “Unknown”.

Thunder Admin

Transaction Inquiry

  • In Transaction Inquiry, the First, Previous, Next and Last buttons now all match the UI throughout Thunder Admin. Previously, the buttons were overlapping and frankly didn't look nice. This has been fixed.

  • Each tax line is now displayed correctly in Item Details.

    • For Mosaic users when a transaction was rang with several taxes, Transaction Inquiry > Item Details previously displayed only one line of taxes instead of all taxes for that item. This has been addressed.

  • In Transaction Inquiry > Item Details, the item line which contains a SKU, Description, Qty/Weight, Price, Discounts, Tax and Extended Price is now formatted in bold. This makes it easier for users to see each item that was on the transaction.

Enhancements & Bug Fixes

  • Images at POS now correctly display next to the Details button. Previously, when an image was displayed at the register, the Details button was covering it up. This has been fixed.

  • There were some rare cases where transactions were failing to import due to these transactions having duplicate transaction numbers. This has been fixed to avoid generating duplicate transaction numbers.

  • If a customer card is swiped on the Tender (Payment Method) screen, the message “Please select a tender before swiping” is now provided. Previously, when a customer card was swiped on the Tender (Payment Method) users would see an application error message.

  • Rounding for weighted items is now calculating correctly and allowing transactions to flow as expected. Previously, transactions with weighted items where the third decimal equaled a 5 would fail to export from POS to the back-office.

  © 2023 PrismRBS, LLC  All rights reserved.