PrismCore Mail Order Setup No AR

Marketplace Customer in PrismCore ICS

Monsoon exports orders from the marketplace websites to your PrismCore mail order system, taking advantage of the two different customer address fields available in Mail Order. The marketplace website (e.g., amazon.com) is assigned as the billing customer and the person to whom the merchandise is being shipped is assigned as the shipping customer.

Because you receive payment from the marketplace vendor – not the person who placed the order – you will need to set up the four marketplace vendors as the customers to use for marketplace orders.  When orders are created in PrismCore Mail Order, the customer will be, for example, AMAZON.COM. The name and address of the person to whom the item is shipped will be entered in the shipping address information on the mail order record.

In PrismCore ICS, add four different customers in Customer Maintenance, Jump 156 (Inventory Management > Mail Order > Customer Maintenance).

To add a new customer:

1. Access Customer Maintenance, Jump 156 (Inventory Management > Mail Order > Customer Maintenance).
2. Click the Insert Record button.
3. The ‘Add New Customer’ dialog ope Enter the appropriate information using caps.
   1. Customer ID: AMAZOCOM (Name of the marketplace) First Name: May be left blank
   2. Last Name: AMAZON.COM (Name of the marketplace)
4. Click OK
   

To add a billing address:

1. Click on the Billing Tab
2. Click the Insert Record button on the Billing Address Card
   1. Desc: AMAZOCOM
   2. Address Fields: May be left blank

To add a shipping address:

1. Click on the Shipping Tab
2. Click the Insert Record button on the Shipping Address Card
   1. Desc: AMAZOCOM
   2. Shipping Address: May be left blank