Mosaic - Customers Import File - Field Definitions

Note: The file must be comma delimited and include the header. All fields must be in the import files, but any fields not required can be left blank. All field names must match those listed below.

AccountNumber,FirstName,LastName,StudentID,AlternateLookupID,EmailAddress,ContactAddress,ContactCity,ContactState,ContactPostalCode,ShippingAddress,ShippingCity,ShippingState,ShippingPostalCode,PrimaryPhone,PrimaryPhoneExtension,SecondaryPhone,SecondaryExtension,IsActive

Field

Required?

Definition/Notes

Example

Field

Required?

Definition/Notes

Example

AccountNumber

No

The unique identifier for the customer. It may be the student ID. If not provided, Mosaic will assign a number using the Mosaic sequence format: Cust-#######. Please note: if you will be importing accounts and balances for customers, this field is required.

1234567890

FirstName

Yes

The customer’s first name. Limit of 50 characters.

Benjamin

LastName

Yes

The customer’s last name. Limit of 50 characters.

Andrews

StudentID

No

If not using the Account Number field for student ID, it can be placed in this field.

ABC-1234567

AlternateLookupID

No

Additional ID field, if needed.

Ben in HR

EmailAddress

No

The customer’s email address. Must be in valid email format.

bandrews@myuniv.edu

ContactAddress

No

The customer’s street address.

123 Main St. Suite 402

ContactCity

No

The city for the customer’s contact address.

Anytown

ContactState

No

The state for the customer’s contact address. State must be provided as a valid 2-character abbreviation.

NY

ContactPostalCode

No

The zip code for the customer’s contact address.

12345

ShippingAddress

No

The customer’s street address for shipping.

456 Main St. 

ShippingCity

No

The city for the customer’s shipping address.

Anytown

ShippingState

No

The state for the customer’s shipping address. State must be provided as a valid 2-character abbreviation.

NY

ShippingPostalCode

No

The zip code for the customer’s shipping address.

12345-6789

PrimaryPhone

No

The customer’s phone number.

555-555-5555

PrimaryPhoneExtension

No

The customer’s extension at the primary phone number.

123

Secondaryphone

No

An additional phone number for the customer.

555-555-5554

SecondaryExtension

No

The customer’s extension at the secondary phone number.

456

IsActive

No

Yes or No. If left blank, the default value will be Yes.

Yes