The Returns program allows you to select items that you would like put on a proposed return.
How to use Returns
Touch the Returns icon.
Touch Configure to configure your login. For detailed information on how to configure your login refer to the “Logging into an Application” section of this document.
Once you have configured your login, touch Proposed
Returns.
This will open the Proposed Returns Screen.
If necessary, touch the Location to change location.
Enter the item ID in the XREF field on the screen. The item ID can be the book’s XREF or ISBN. The XREF can be scanned or you can enter the item ID using the keyboard. If you manually enter the ID, touch Enter.
WinPRISM Textbook Rentals
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Depending on the type of item that you entered, different screens will come up.
If you choose an item that has multiple occurrences in the system, a screen will appear that allows you to choose which kind of item you are requesting. Highlight the type of item you would like and then touch. If you would like to go back and enter a different XREF touch Cancel.
After you select enter or if you choose an item that has only one type (usually either trade or GM), a screen will appear that will ask you how many of that particular item you would like to request.
If you would like to cancel the request and enter a different XREF, touch Clear.
Enter the amount you are requesting for your store (you can still change which location is requesting) and touch Update.
If you touch Lookup the lookup screen showing all the information about that particular item will appear.
Note The items that you are requesting must have an inventory record at your store for you to return the merchandise. There also must be stock on hand for that item at your location.
Returns in PrismCore
In order to get the Returns from the EDA to your PrismCore program, go to the Ship/Receive Tab, down to the Returns Folder, and into the Autogen Returns Module. Change the settings to be
what you want and make sure that the Include Items from PDA box is checked. Choose whether you would like this Autogen process to pull records created by any user or just admin users.
To see a preview of what items are going to be put onto the AG Return, click the Report button. This report (example shown below) shows which items you are returning from which location and how many of that particular item are being returned among various other information. Note that this does not actually create the Return, it just shows you what will be on the Return if you decide to
Autogen it.
After you look over the report, and if you are satisfied with it, go back to the AG Return module and click the Start Autogen button. This will actually create the Return in PrismCore. From there treat it just like any other Return.