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REMOTE CLOUD TRAINING SESSIONS
- Bi-monthly – we will hold a training session every two weeks to start. Will add more classes if needed once we get into a groove.
- General training – not specific to any store
Stores would take the general training and then assigned reps will go over specific settings for each store as part of the 360 install/training process. - Thorough – will go through all features stores may potentially use
- Documentation – Training Manual
In order to remain consistent – we need a training guide and exercises the stores can do as homework. - Test account for training - DEMO or Super Lab - Shane
Lionel will review the register training on the portal.
Shane – Location, POS Devices
Lionel – Parameters, Security
CJ – Quick menu, Campus Debit
Kathy – Receipts, MSR
Dale – Tenders, Transaction Inquiry
Jay – Offline Mode setup, Key Management
Bart - POS