PrismPOS is the preferred point-of-sale solution for PrismCore and Mosaic. As additional functionality is added to Mosaic, application APIs are expanding to offer standard behavior regardless of a store’s inventory management system. Along with essential data exchange, there is an ongoing initiative to unify POS configuration, content management, and transaction processing within Mosaic. This application makes use of enhanced Mosaic APIs to exchange data.
Miscellaneous Enhancements and Bug Fixes (all stores)
AR with DCC restrictions - When a DCC is not valid for an A/R account, a manager override can be done to allow that account to be used. This feature had previously stopped working. The workflow is as follows:
Message is given "All available accounts will require a manager override to purchase these items." With options to Choose a different tender or Show accounts requiring manager override.
When "Show accounts requiring manager override" is selected the register will display accounts that can be used for the override. If only one account is available, no selection is required.
After entering the tender amount and pressing the Complete button, the message "Some items cannot be tendered with A/R Charge because of account restrictions" is presented with options to Override DCC Restrictions for this Tender on this Sale or OK.
At this point a manager override can be entered or the user may return to tender selections.
Customer Entry – Before, customers with dashes in the Customer ID were not scanning correctly. This has been fixed so that customer IDs with or without dashes may be entered by scanning.
Discounts – Transactions completed with an above cost discount now show a refund amount matches the original sale. Previously the refund transaction was not matching the original sale amount.
Item Search – Prior to this update searching on an inactive item gave the message "Item does not exist or has been discontinued. Sku - (SKU)", but when cleared error message that read "An application error occurred. Object reference not set to an instance of an object" appeared. This has been fixed.
Receipt Search – Some clients reported that receipt search was taking a long time to load. The receipt search has been improved to return results significantly faster.
Relocate registers – An error, "Username is not valid for this POS”, caused by switching between locations with different Pos IDs has been fixed so relocating a register will load the configuration correctly without error.
Rental Check in – In prior versions, attempts to view the closed receipt for rental check in via Receipt Search presented the message "Unable to view receipt (receipt number) because it was completed at a different POS location". This has been fixed so rental check in receipts can be viewed.
Rental Guarantee – Using a credit card used for the rental guarantee tender now works as expected independent of payment tender. Before, the credit card information was only being saved when credit card was used for both guarantee and payment.
Split Tender Transactions – In Thunder Admin Tool > Transaction Inquiry > Items section the tax amount for each tender is displayed correctly for split tender transactions. Previously, only one of the taxes for the transaction was displayed.
Tax Calculation – Tax rounding for lower dollar amount sales (where tax was under .10) is now the same for both sales and refunds. Before this release, rounding may have cause the refund tax to be a penny less.
Tender Locations – The error message "Cannot save this PosTender because a PosTender with this combination of PosId and TenderId already exists" and subsequent menu freeze that was presented when adding a new location to a tender in Thunder Admin Tool > POS Parameters > Tenders was corrected to allow users to continue tender maintenance
Thunder Admin tool (all stores)
User Interface – The menu list in Thunder Admin Tool has been reorganized to help users find the modules they need. For example, a store might change things often in POS Parameters whereas the Store Setup menu is rarely accessed after the initial POS setup. There may be more changes in future updates, but the following changes are in this release.
The "Configuration" menu has been changed to "POS Parameters".
A "Store Setup" menu has been created.
Inside the POS Parameters menu users will find:
AR Accounts
Discounts
MSR Cards
Non Merch
Pay In / Pay Out
POS Setup
Quick Menu
Receipts
Sale Events
Taxes
Tenders
Users
Inside the Store Setup menu is the following modules:
DCC List
Device List
Encryption
Locations
System Parameters
Conversion Rate – The error "Name must be provided" that appeared in Thunder Admin Tool > POS Parameters > Tenders > Edit when editing the Conversion Rate (from foreign to local currency) has been fixed to enable saving without error.
Date/Time Management – To support stores that are open past midnight and want sales after midnight to be included in Register and Cashier reports for the previous sales date, the Thunder Admin Tool > POS Parameters > POS Setup > Parameters includes a Report Hour Offset value. This value is now honored as expected. Before, when set to 2 the offset wasn't working.
Date/Time Management – To enforce a common, expected standard for cloud-hosted applications, date and time information should be stores in Coordinated Universal Time (UTC) format. The POS team has been incrementally updating infrastructure to use the UTC date/time standard. In this release, a fix was delivered to ensure that transactions are displayed in local time regardless of being captured as UTC. Now, 1.9 and 2.0 registers display transactions via WPAdmin > POS tab > Maintenance > Transaction Inquiry as local time, as opposed to the UTC offset.
Transaction Sequence Series – When saving the Sequence Series in Thunder Admin Tool > POS Parameters > POS Setup, the next number is saved and used as expected. Prior to this update, the next number defaulted to 0 upon save, despite an update being made.
Shift 4 Credit Processor – New fields, Shift4 Web Auth Token field and a Shift4 Web Access Token field were added In Thunder Admin Tool > POS Parameters > POS Setup > Parameters tab > Shift4. These values allow POS to differentiate card present from card not present tokens when processing web orders.
Mosaic integration (Mosaic Only)
Multistore – Adjustments were made to support item searching and transaction tracking based on the Mosaic multistore location to which POS communicates. These updated ensure that the correct items are shown, the correct stock on hand is updated, and the expected transaction history is available by location.
Sales Events – The discount and sale price are now being adjusted correctly when a sale event is done on a register with a Mosaic back end.
NOTE: The sale event description does not display correctly on the printed receipt or in Thunder Admin Tool > Transaction Inquiry. This will be addressed in a future update.
Sales Imports – Some intermittent failures to the Sale Import for transactions on a Mosaic register have been corrected. All sales can now be seen in Thunder Admin Tool > Transaction Inquiry.
Rental Refunds – Mosaic rental refund transactions now upload to Thunder Admin Tool > Transaction Inquiry as expected. Previously rental refunds were not making it to the transaction inquiry.
Web Order Processing – Mosaic now voids payments for failed Web Order processing. This fix was previously delivered as a patch to Mosaic clients.
Web Order Processing – Mosaic Web Order Processing code was changed bypass pin pad input. This fix ensures that Web Orders processing requests proceed without pin pad prompts.
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