New Process for MobilePOS and Toolkit - New Process Effective November 10th, 2022
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There is a limit of 25 devices per Apple ID that can download the apps. We have reached the limit on apple ID support@prismrbs.com
You can create a new Apple ID for free at appleid.apple.com. Instructions on how to create your own Apple ID can be found here-https://support.apple.com/en-us/HT204316
If you are using Prism's shared Apple ID of support@prismrbs.com (If iPad has not been updated it may still have cbms.support@nebook.com the same password will work) the PW is N3br@sk@22 is N3br@sk@25 DO NOT change this password or enable 2FA. It is shared across multiple devices. Use this password to remove support@prismrbs.com and install your newly created Apple ID.
If you have an iPhone 5 you must first update to the newest iOS 12.5.6. Go to Settings>General>Software Updates
You may see a message saying you need to have iOS 13.0.0 or later. Hit the icon to download the application anyways and it should allow you download an older compatible version.
Go to the App Store on your iPhone or iPad
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