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1. On the Home Screen, scan the barcode from the receipt, or use Receipts to search for the receipt.
2. Select item(s) for refund if using original receipt:
   1. Select Refund All in the lower portion of Transaction Detail.
      OR
   2. Select single items by highlighting checking the check box, to the left of the item in (s) in TransactionDetail and selecting  and selecting Refund Item.
      Note: If you are refunding more than one item from the receipt it will be faster to Refund All and then remove the item that will not be refunded.
      (s).
3. The Detail Frame will display the Purchase Type, Rental Xref#, and Rental Period.
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4. The Refund/Check In button is used if you need to change a refund to a Rental Return, where no funds will be returned to the customer.
5. Select Pay.Select Payment Method
6. Select original tender for refund, or select Choose From All Tenders.
7. Tender Amountdisplays, select the button with the amount to refundcomplete the transaction as normal, depending on the tender involved.
8. The transaction completes and receipts prints.
9. Transaction Completedialog box displays.
10. Select Select ReprintReceipt, Print Gift Receipt, or enter an email address in the the Email Receipt field.
11. Select Select Next Transaction.

Rental Refund without Receipt

1. Scan Rental Barcode.
   1. If Rental Barcode will not scan use Items to enter barcode.
   2. If the rental barcode is missing, see Rental Refund or Return, Missing Barcode and no Receipt.
2. Refund transaction created.
3. Scan or enter other items if any.
4. Select Pay.
5. Select Payment Method.
6. Tender Amount displays, select the button with the amount to refund.
7. The transaction completes and Transaction Complete dialog box displays.
8. Transaction Complete dialog box displays.
9. Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
10. Select Next Transaction.

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1. Scan Rental Barcode and Rental Return transaction creates.
2. The Detail Frame will display thePurchase Type, Refund/Check Inbutton, Rental Xref#,and Rental Period.
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3. The Refund/Check In button is used if you need to change a return to a Rental Refund, where funds will be returned to the customer.
4. Scan additional rental returns.
5. Select Pay and transaction completes.

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1. Scan other barcode (ISBN, etc.) or use Items to look up item.
2. Select Item and Rental Options displays.
3. Select Rental Return, in lower right corner of Rental Options.
   
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4. A list of all outstanding rental customers and barcodes will display.  Use the arrows, locate, and select the customer/barcode for this refund by highlighting and selecting Return.
   
   
   
5. If Refund select Pay, Tender, and complete transaction.
6. If Return select Pay and return will complete.
   

   Note:  The Refund/Check In button is used if you need to change a return to a Rental Refund, where funds will be returned to the customer.