Rental Transactions
Rental Sale
- On the Home Screen, scan the item barcode.
- If barcode is missing or will not scan, select Items, search for the item, and select it from the list.
- Rental Options dialog box displays with selection to buy or rent.
- If there are multiple rental periods all will display.
- If there are multiple rental periods all will display.
- Select the rental period.
- In Rental Options dialog box, the period will display with the XREF field. If you selected the incorrect rental period, select Back, in the lower left corner of the dialog box.
- Scan or enter the rental XREF, select Apply.
- The Purchase Type indicates Rent, and the Rental Xref# and Rental Period display.
- If the customer decides to buy instead of rent, use the Edit button on the Purchase Type line.
- To change the Rental Xref# or Rental Period, select the Edit button on the appropriate line to make changes.
- Attach the customer to the transaction by swiping their ID or searching/adding from Customers.
- Finish scanning items, select Pay.
- Payment Method displays in Details Frame.
- Select tender and complete payment.
- Select Rental Guarantee Tender displays in Details Frame, select tender.
- If the guarantee tender is a credit card the customer will need to swipe/insert the card again.
- If guarantee tender is an AR account, select AR Account and the specific account and transactions completes.
- The transaction completes and receipt prints.
- Receipt includes rental XREF, replacement cost, fee, and due date.
- Receipt includes rental XREF, replacement cost, fee, and due date.
- Transaction Complete dialog box displays.
- Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
Note: You may select all three options in a single transaction. - When done with this transaction, select Next Transaction.
Rental Refund with Receipt
- On the Home Screen, scan the barcode from the receipt, or use Receipts to search for the receipt.
- Select item(s) for refund if using original receipt:
- Select Refund All in the lower portion of Transaction Detail.
OR - Select single items by checking the check box, to the left of the item(s) in TransactionDetail and selecting Refund Item(s).
- Select Refund All in the lower portion of Transaction Detail.
- The Detail Frame will display the Purchase Type, Rental Xref#, and Rental Period.
- The Refund/Check In button is used if you need to change a refund to a Rental Return, where no funds will be returned to the customer.
- Select Pay.
- Select original tender for refund, or select Choose From All Tenders.
- Tender Amountdisplays, complete the transaction as normal, depending on the tender involved.
- The transaction completes and receipts prints.
- Transaction Completedialog box displays.
- Select ReprintReceipt, Print Gift Receipt, or enter an email address in the Email Receipt
- Select Next Transaction.
Rental Refund without Receipt
- Scan Rental Barcode.
- If Rental Barcode will not scan use Items to enter barcode.
- If the rental barcode is missing, see Rental Refund or Return, Missing Barcode and no Receipt.
- Refund transaction created.
- Scan or enter other items if any.
- Select Pay.
- Select Payment Method.
- Tender Amount displays, select the button with the amount to refund.
- The transaction completes and Transaction Complete dialog box displays.
- Transaction Complete dialog box displays.
- Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
- Select Next Transaction.
Rental Return
- Scan Rental Barcode and Rental Return transaction creates.
- The Detail Frame will display thePurchase Type, Refund/Check Inbutton, Rental Xref#,and Rental Period.
- The Refund/Check In button is used if you need to change a return to a Rental Refund, where funds will be returned to the customer.
- Scan additional rental returns.
- Select Pay and transaction completes.
Rental Refund or Return, Missing Barcode and no Receipt
- Scan other barcode (ISBN, etc.) or use Items to look up item.
- Select Item and Rental Options displays.
- Select Rental Return, in lower right corner of Rental Options.
- A list of all outstanding rental customers and barcodes will display. Use the arrows, locate, and select the customer/barcode for this refund by highlighting and selecting Return.
- If Refund select Pay, Tender, and complete transaction.
- If Return select Pay and return will complete.
Note: The Refund/Check In button is used if you need to change a return to a Rental Refund, where funds will be returned to the customer.