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- Scan RedShelf barcode.
- Total and tender as normal.
- Transaction completes.
- Digital Content Instruction prints on receipt.
Note: The receipt content may vary from store to store.
Note: If you encounter a basket error such as, 'Authorizing times out or fails', contact Support for further steps.
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Digital Content Refund
- Scan the Receipt or otherwise retrieve the transaction
- Select item(s) to refund
- Complete the refund as normal
- Digital Content will no longer be available for download
- Downloaded books not eligible for refund
- "You are attempting to return (Qty1) Digital Content. There are no digital books available to return" displays
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