Digital Content Sale

Scan RedShelf barcode.
Total and tender as normal.
Transaction completes.
Digital Content Instruction prints on receipt.

Note: The receipt content may vary from store to store.
Note: If you encounter a basket error such as, 'Authorizing times out or fails', contact Support for further steps.

Digital Content Refund

Scan the Receipt or otherwise retrieve the transaction
Select item(s) to refund
Complete the refund as normal
1. Digital Content will no longer be available for download
Downloaded books not eligible for refund
1. "You are attempting to return (Qty1) Digital Content. There are no digital books available to return" displays