...

Table of Contents
maxLevel 1 printable false

Rental Sale

1. On the Home Screen, scan the item barcode.
   1. If barcode is missing or will not scan, select Items, search for the item, and select it from the list.
2. Rental Options dialog box displays with selection to buy or rent.
   1. If there are multiple rental periods all will display.
      
      Image Modified
3. Select the rental period.
4. In Rental Options dialog box, the period will display with the XREF field. If you selected the incorrect rental period, select Back, in the lower left corner of the dialog box.
   
   Image Modified
   
   
5. Scan or enter the rental XREF, select Apply.
   
   Image Modified
   
   
6. The Purchase Type indicates Rent, and the Rental Xref# and Rental Period display.
   
   1. If the customer decides to buy instead of rent, use the Edit button on the Purchase Type line.
   2. To change the Rental Xref# or Rental Period, select the Edit button on the appropriate line to make changes.
7. Attach the customer to the transaction by swiping their ID or searching/adding from Customers.
8. Finish scanning items, select Pay.
9. Payment Method displays in Details Frame.
10. Select tender and complete payment.
11. Select Rental Guarantee Tender displays in Details Frame, select tender.
    1. If the guarantee tender is a credit card the customer will need to swipe/insert the card again.
    2. If guarantee tender is an AR account, select AR Account and the specific account and transactions completes.
12. The transaction completes and receipt prints.
    1. Receipt includes rental XREF, replacement cost, fee, and due date.
       
       Image Modified
13. Transaction Complete dialog box displays.
14. Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
    Note: You may select all three options in a single transaction.
    
    
15. When done with this transaction, select Next Transaction.

...

Rental Refund with Receipt

1. On the Home Screen, scan the barcode from the receipt, or use Receipts to search for the receipt.
2. Select item(s) for refund if using original receipt:
   1. Select Refund All in the lower portion of Transaction Detail,.
      OR
   2. Select single items by highlighting checking the check box, to the left of the item in (s) in TransactionDetail and selecting  and selecting Refund Item.

Note: If you are refunding more than one item from the receipt it will be faster to Refund All and then remove the item that will not be refunded.

1. 1. (s).
2. The Detail Frame will display the Purchase Type, Rental Xref#, and Rental Period.
   

...

1. Image Added
2. The Refund/Check In button is used if you need to change a refund to a Rental Return, where no funds will be returned to the customer.
3. Select Pay.Select Payment Method
4. Select original tender for refund, or select Choose From All Tenders.
5. Tender Amountdisplays, select the button with the amount to refundcomplete the transaction as normal, depending on the tender involved.
6. The transaction completes and receipts prints.
7. Transaction Completedialog box displays.
8. Select Select ReprintReceipt, Print Gift Receipt, or enter an email address in the the Email Receipt field.
9. Select Select Next Transaction.

...

Rental Refund without Receipt

1. Scan Rental Barcode.
   1. If Rental Barcode will not scan use Items to enter barcode.
   2. If the rental barcode is missing, see Rental Refund or Return, Missing Barcode and no Receipt.
2. Refund transaction created.
3. Scan or enter other items if any.
4. Select Pay.
5. Select Payment Method.
6. Tender Amount displays, select the button with the amount to refund.
7. The transaction completes and Transaction Complete dialog box displays.
8. Transaction Complete dialog box displays.
9. Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
10. Select Next Transaction.

...

...

Rental Return

1. Scan Rental Barcode and Rental Return transaction creates.
2. The Detail Frame will display thePurchase Type, Refund/Check Inbutton, Rental Xref#,and Rental Period.
   Image Added
   
3. The Refund/Check In button is used if you need to change a return to a Rental Refund, where funds will be returned to the customer.
4. Scan additional rental returns.
5. Select Pay and transaction completes.

...

...

Rental Refund or Return, Missing Barcode and no Receipt

1. Scan other barcode (ISBN, etc.) or use Items to look up item.
2. Select Item and Rental Options displays.
3. Select Rental Return, in lower right corner of Rental Options.
   
   Image Added
4. A list of all outstanding rental customers and barcodes will display.  Use the arrows, locate, and select the customer/barcode for this refund by highlighting and selecting Return.
   Image Modified
   
   
5. If Refund select Pay, Tender, and complete transaction.
6. If Return select Pay and return will complete.
   

   Note:  The Refund/Check In button is used if you need to change a return to a Rental Refund, where funds will be returned to the customer.