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1. On the Home Screen, scan the barcode from the receipt, or use Receipts to search for the receipt.
2. Select item(s) for refund if using original receipt:
   1. Select Refund All in the lower portion of Transaction Detail,.
      OR
   2. Select single items by highlighting the item in Transaction Detail and selecting Refund Item.
      Note: If you are refunding more than one item from the receipt it will be faster to Refund All and then remove the item that will not be refunded.
      
      
3. The Detail Frame will display the Purchase Type, Rental Xref#, and Rental Period.
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4. Select Pay.
5. Select Payment Method.
6. Tender Amount displays, select the button with the amount to refund.
7. The transaction completes and receipts prints.
8. Transaction Complete dialog box displays.
9. Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
10. Select Next Transaction.

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Rental Refund without Receipt

1. Scan Rental Barcode.
   1. If Rental Barcode will not scan use Items to enter barcode.
   2. If the rental barcode is missing, see Rental Refund Missing Barcode.
2. Refund transaction created.
3. Scan or enter other items if any.
4. Select Pay.
5. Select Payment Method.
6. Tender Amount displays, select the button with the amount to refund.
7. The transaction completes and Transaction Complete dialog box displays.
8. Transaction Complete dialog box displays.
9. Select Reprint Receipt, Print Gift Receipt, or enter an email address in the Email Receipt field.
10. Select Next Transaction.

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Rental Return

1. Scan Rental Barcode and Rental Return transaction creates.
2. Scan additional rental returns.
3. Select Pay and transaction completes.

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Rental Refund or Return, Missing Barcode and no Receipt

1. Scan other barcode (ISBN, etc.) or use Items to look up item.
2. Select Item and Rental Options displays.
3. Select Rental in lower right corner of Rental Options. A list of all outstanding rental customers and barcodes will display.
4. Use the arrows, locate, and select the customer/barcode for this refund by highlighting and selecting Return.
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5. If Refund select Pay, Tender, and complete transaction.
6. If Return select Pay and return will complete.

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