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Stability and Performance
Failed Transaction - Some transactions were failing to import due to a “Sequence contains no elements” error. This problem creates persistent reconciliation issues for some stores. Although it is difficult to diagnose every scenario that may cause sequence errors, significant progress has been made to correct problematic messages formats, discard erroneous transact data, log failures, and send notification at the time import failures occur. PrismRBS support and development teams continue to monitor for situations that lead to failed imports.
Services - Changes were delivered and validation was completed to ensure that the required NBC Encryption service automatically restarts after updates. This eliminates the need for a manual restart that caused post-upgrade disruptions.
Department Charges
Based on internal and external feedback, the “Additional Prompts” added for department charge processing in November 2022 have been adjusted to ensure the integrity of the PrismPOS tender screen and captured inputs.
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Miscellaneous Enhancements and Bug Fixes
Serial Numbers - A scenario where scanned entries were rejected while manual entry worked was resolved. Users should be able to successfully scan serial numbers moving forward.
Serial Numbers - A cashier may now Cancel the serial number entry prompt without error. Before, cancelling the “Scan Serial XREF Barcode Now” prompt, caused an application exception error.
Memberships - DCC discounts text for memberships now prints for all valid locations. Previously, membership discounts were not printing on receipts at secondary locations.
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