In Web Orders you are able to view and edit your Web Orders that come from your website. On the homepage, you can filter your results by date, shipping method, or if they are open/partial/backordered/complete/failed. You are also able to search by any methods in the search bar.
To print your picklist, select the checkbox on the Web Order(s) line you wish to do. Print Picklist button will become available to select. Upon selection, the picklist will download to your browser, select it open in new tab to view and print.
If you want to Add Products to an existing order, select Edit on the order. In the Status area of the Web Order, select +Add Product(s).
Add Product to Web Order window will open, search for the desired product and select Add to Order on product line. This will add the product to the Original Order section of the Web Order.
Make sure to Save your changes.
If you need to add another product, repeat this step.
To print Packing List or Receipt for a Web Order, go into the Edit for the Web Order and under the Shipment Date field you will see Packing List and Receipt buttons. Select to download respectively to your browser, once downloaded you can select it to open into a new tab and save or print.
Field | Definition | Field | Definition |
|---|---|---|---|
Print Picking List | List of items and quantity for the order | Packing List | The paper included in the order shipment, includes shipping information |
Open | Receipt | Receipt for Web Order with price breakdown | |
Partial | Add Products | Add products to an existing order | |
Backordered | One or more items are temporarily out of stock and waiting to become in stock to be shipped | Work Order | |
Complete | |||
Failed |
Work Order
Search for and select Edit on the desired order.
In the Status section of the Web Order, select Work Order.
You will be taken to the Work Order screen.
In the Work Order screen, it will default the Fulfilled Qty to the Qty to Fill amount. Make any changes as needed.
If desired, add Shipping Comments or Special Comments. These will print on the Picking List, Packing List and Receipt.
When finished, select Process $.
Once Processed, if all quantities on the order are shipped or cancelled, it will changed the status to Complete.
To Cancel an order.
