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Note: You will receive reminder emails from the system until you have completed any course you have enrolled in. To turn off these reminder emails access prismrbs.wyzed.com, go to My profile > Account Settings > Notifications, uncheck the box.

Sign Up

  1. Access and log in to PrismRBS Service Desk, https://nebook.atlassian.net/servicedesk/customer/portal/1

  2. Select Customer Support,

  3. Select the link to the Customer Portal,

  4. The Customer Portal will open in a new tab.

  5. Scroll down and select one of the three options, based on what you want to do:

  6. To enroll in Self-Paced, select PrismCore or Ratex Self-Paced Training.

  7. Scroll to the list of available sessions and select the session.

  8. If you are already logged in to prismrbs.wyzed.com you will be enrolled and see the session listed.

  9. If you are not already logged in a page similar to below displays

10.  If you have log in credentials select Log In, below the Sign Up button.

11.  If you do not have credentials, enter in your First and Last Name, Email Address, Create Password, agree to privacy policy, then select Sign Up.

12.  You will be enrolled and see the session listed on your dashboard.

Access

Once you have registered for self-paced training, the session will display in your courses.  Completed courses will display, below Current Courses.

Select a course from Current Courses, the content displays.  Completed videos/sections have a green check mark.  Not started/incomplete are flagged Incomplete.

Some section/courses have documents that you may download to use with the video content.

Some videos have questions to test your retention.

Once you complete a section, select Mark Complete, at the bottom of the page.

Note:  You must view the video and answer any questions before you can mark the section complete.

After completing the last section/requirement for the course, Course Complete dialog box displays.  Select download certificate, if you want that document.  The certificate downloads and opens as a PDF.  Then select Return to Dashboard, Visit Course, or close the dialog box.

If you do not download the certificate at this time you may download it later from Learner History.  Select the top left menu then Learner History.  Locate the course and select download icon under Certificate column.

Publshed 07/29/2020

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