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Enhancements

  • Change to the Sender and From address of all PrismWeb generated emails to minimize spam filtering and potentially blocked emails.

Expanded Details

In order to improve deliverability of emails sent from PrismWeb, we are making a change to the Sender and From address of all PrismWeb generated notifications. This is to ensure all email communication is sent from a fully authorized domain, to minimize spam filtering and potentially blocked email from customers who have implemented more restrictive SPF, DKIM, or DMARC policies to protect their domain. No changes will be made to the Reply To email address or Display Name included on emails, so customers who reply to emails sent from PrismWeb will still be responding to your preferred email address defined in PrismWeb Manager. For specific email settings please refer to the PrismWeb Manager Manual.

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