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Home Page

You can search by Account Code, Agency Name, or Fund Type.

You can choose to include Inactive Accounts if desired.

You can export a transaction summary csv file for selected accounts.

You can print statements for selected accounts.

Note: At least one account must be selected using the checkboxes on the left in order for the Export and Print Statement buttons to be enabled.

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Profile Tab

  1. Select + Add from the AR Account Management homepage.

  2. Fill out all required fields as indicated by an asterisk*. Note: AR account tenders are created in the POS admin tool.

  3. Account Code and Agency Name will autofill at top of page when entered.

  4. Select Save

  5. Upon Save, a new tab appears called “Customers”

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Field

Definition

Field

Definition

Active

Toggles the account active or inactive.

No Limit

Check box if the Account has no limit. (Only available if Type is Credit and will remove the Default Credit Limit box).

Account Code

Account code for the Agency, displays at top of page in parentheses upon entering (26 character limit).

Default Account Balance

Enter desired default account balance. Only available if Type is Debit.

Agency Name

Agency Name, displays at top of page upon entering (80 character limit).

Tax Exempt

Check box if the account is Tax Exempt. (Displays on POS)

Balance Due

The difference between charges and payments applied.

Tax Exempt Code

Enter Tax Exempt code (Displays on POS)

Apply Payment

Allows a Mosaic user to apply a payment directly to the account. Brings up a window with account information and prompts to add a payment, a reference, and a comment. Once saved, payments immediately update the Balance Due.

Tender

Select from dropdown what type of tender this is Account is.

Adjust Balance

Allows a Mosaic user to apply an adjustment to an AR account’s balance due. Upon selection, users can input an Adjusted Balance to replace the current Balance Due. Any adjustments require an associated text reason. Adjustments, once saved, cannot be directly altered. Any changes must be made through offsetting or additional entries.

Comments

(256 character limit). Comments entered here displays in the Accounts tab of the Customer profile of the associated AR account.

Default Funding Start Date/End Date

Select start and end date from the calendar that appears upon selection within field. When this AR account is attached to a customer, these dates will autofill in.

Contact Address

Address to contact the Agency

Fund Type

Select from dropdown: Revolving, Expiring, or Department Charge
Revolving: Informational that this AR account is used over and over
Expiring: Informational that this AR account expires
Department Charge: Informational that this AR account is for departmental charges

Billing Address

Address to bill the Agency

Type

Debit or Credit.

Contact Phone

Contact Phone Number

Default Credit Limit

Enter the credit limit amount.

Contact Email

Contact Email

Customers Tab

  1. In the customers tab, you are able to see the customers who utilize this account. You are able to Unlink and Link Customer.

  2. When you select Link Customer a window will popup letting you search/select from a dropdown list of customers.

  3. Start Date and End Date will default in if entered in Profile tab. Otherwise enter here.

  4. Credit Limit will default in if entered in Profile tab. Otherwise enter here. This will update the Remaining Available Funds.

  5. If applicable, enter Customer Balance is editable and will update the Remaining Available Funds field to reflect this balance. This is how much the customer has spent.

  6. Select OK to close window.

  7. To Unlink a customer, highlight the customer you wish to remove, and select Unlink. A popup will ask you if you are sure you want to do this, if so, select OK to perform action. Otherwise Cancel.

  8. Save


Transactions Tab

  1. In Transactions Tab, it will show all transactions on this AR account.
    Copy the Transaction ID to use Transaction Search in Reports to see more information about the transaction.

  2. Use the Start and End Date field to search within a date range.

  3. Select Print to print or save to PDF your transaction data.
    (Example)

  4. Select Export (CSV) to download AR account transactions excel (see example on right).

  5. Review data and you can move to the next tab, DCC’s

Charges against the account are shown as a positive number. Payments to the account are shown as a negative number.

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DCC’s Tab

  1. Users can control which products this AR Account can purchase by allowing or disallowing DCCs.

  2. Users can also specify a discount by DCC for accounts. The Discount % field will only be enabled if the Allow Discounts box is checked on the DCC in the DCCs module. Note: This applies only to sales done at the register.

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Field

Definition

DCC

Your DCC tree will display. Use the arrows to expand down to locate a specific class or category under a department.

Allow

Check the box on DCCs whose products this account should be allowed to purchase. Note: Upon editing the DCC tab for the first time, all “Allow” boxes will be unchecked. This means that all the DCCs listed are ALLOWED for sale on PrismPOS for that AR account. To allow only certain DCCs for a given AR, check the box next to the DCC to allow those departments, classes and categories for sale at POS. At that point any unchecked boxes will not be allowed for sale for that DCC when tendering to the account.

Checking the Allow box at the department level will apply to all classes and categories in that department. Checking the Allow box at the class level will apply to all categories in that class.

Discount %

Enter a discount amount if you want a discount applied every time this account is used to purchase a product in this DCC.

Entering an amount on the department level will apply to all classes and categories in that department. Entering an amount at the class level will apply to all categories in that class.

Status
colourRed
titleFirst Published 04/26/2022

Status
colourBlue
titleEdited 06/23/2023

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