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Both web and mail orders with rentals are processed in the Mail Order modules. It is at the time of processing that rental barcodes are assigned to the rentals and the customer is charged for renting.
Web Rentals
Whether or not to rent books via PrismWeb is a store decision. Parameters in the PrismWeb Manager can be set to allow for the following three situations:
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If you sell and rent both new and used copies via PrismWeb, four prices will appear on your website for textbooks that can be both purchased and rented: New Selling price, Used Selling price, New Rental price and Used Rental price. Whether or not books are available to rent will depend on how your website checks SOH as well as other parameters that you set in both ICS and the PrismWeb Web Manager.
PrismWeb Web Manager
This section contains basic brief information for setting up your PrismWeb website to rent textbooks. For more information or more detailed instructions, contact PrismWeb Support.
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Rental Setting | Options |
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Allow Rentals? | Off: Choose this option if you do not rent textbooks via the web. With this option, rental prices and the rental prompt do not appear on the website. Display Rental Message: Choose this option if books can be purchased via the web, but rented and purchased in store. While this option doesn’t allow for rentals via the web, it will display the rental message to inform customers that rentals are available in store. The text of the message can be changed in the Rental Message field. Display Inline – For Purchase: Choose this option if you allow rentals along with purchases on the website. When this option is selected, textbooks available for rent will display New Rental and Used Rental prices in addition to the New and Used selling prices. |
Rental Message | Enter the message that should appear when ‘Display Rental Message” is selected. |
Collect Student ID | This parameter can be set to require a student ID for Rental Transactions, Textbook Transactions, All Transactions or it is not required for any transactions. |
Which Type of Textbooks to Rent | This allows you to choose to rent Only New, Only Used or Both New and Used Textbooks online. |
Required Rental Tenders | Check one or more tenders your store will accept as a guarantee tender for the rental. For NMRP, credit card much be checked. |
Allow credit cards that expire during the rental period (Yes/No) | Select ‘Yes’ or ‘No’ to allow credit cards that expire before the Due Date of the rental period. If you accept credit cards that expire before rentals are due back in the store, you may have failed authorization charges for rentals not returned. For NMRP, this option must be set to ‘No’. |
Rental Information as Seen on the Web Site
Below is a sample of what your customers might see if you have selected Display Rental Message and have entered a message in the Rental Message field.
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Example: Display Inline – For Purchase (allows rentals)
Rental prices on the Website
Rental prices display on the web under the following circumstances:
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- The maximum number of rentals has not been reached, or SOH is greater than zero.
Web Agreement on the Web
The rental agreement is sent from PrismCore to the website through a Web data interchange process. When a rental textbook is added to the cart, the shopper must accept the terms of the rental agreement before checking out. The customer can both view and print the rental agreement.
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