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Both rentals and purchases can be included on the same transaction.
Email Address is Required for this Transaction
If the E-mail field is left blank during a rental transaction, you will receive an error message. You must acknowledge the error message and enter a valid email address in the E-mail field.
Customer Email Not Set
For an account sale which includes a rental, it’s possible to select a customer record at the beginning of the transaction that doesn’t have an email address. If you accept that same customer record for an AR rental tender, you will receive a message ‘Email not set.’ Acknowledge the message and enter the email on the displayed Customer Address dialog.
Scan Books and Assign Rental Barcodes
Renting Dynamically
When renting dynamically, the cashier will scan the Bookland EAN when prompted for the Item ID. The prompt “Rent or Sell” appears if there is an active rental record for the book. If the customer wishes to rent, the cashier will select ‘Rent’ and will then be prompted for the rental barcode.
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Rental barcodes are mandatory for NMRP Rentals. If the cashier doesn’t enter or scan a rental barcode and attempts to continue, the message ‘XREF is required. Item will not be added.’ will appear. The cashier must acknowledge the message and then begin again with scanning the Bookland EAN.
Customer Information
At some point in the transaction, the customer must be identified and attached to the rental. This may occur after rentals are scanned as with a regular sale transaction, or before rentals are scanned as with an account sale transaction. There are different methods for finding the customer, depending upon how your system is setup.
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The customer information and email address should be verified at this time.
Add a Customer
A customer record can be added during a transaction, if security rights of the cashier allow it. You may opt to import student records into PrismCore so that cashiers do not have to create customer records during sales and rental transactions.
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You can also type ‘ADD’ or ‘NEW’ to at the ‘Enter customer ID for rental’ prompt and go directly to the Customer dialog.
Rental Guarantee Tender
The rental guarantee tender is how the student will be charged if a rental isn’t returned to the store.
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The prompts during a rental transaction lead the cashier through the process of collecting the rental guarantee tender and customer information. The prompts may vary slightly.
POS Transaction Inquiry
You can search for rental books in Transaction Inquiry. This will only work with a Rental Number/ID and should not be confused with rental barcode.
On the receipt, and on the screen, for a rental transaction you only see the rental price and the tax amount.
Refunds
Rental textbooks may be returned for a full refund through the Refund Expiration Date, which is set when the rental period is created in Rental Configuration. For example, if the Refund Expiration Date is September 9, a student can return a rental book on the 9th for a full refund of the price that was paid to rent the books. On the 10th however, a refund transaction would show the student is owed $0.00.
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