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Note: AR account tenders are created in the POS admin tool.

Profile Tab

  1. Select + Add from the AR Account Management homepage.

  2. Fill out all required fields as indicated by an asterisk*

  3. Account Code and Agency Name will autofill at top of page when entered.

  4. Select Save

  5. Upon Save, a new tab appears called “Customers”

Image Removedimage-20240307-183729.pngImage Added

Field

Definition

Field

Definition

Active

Toggles the account active or inactive.

No Limit

Check box if the Account has no limit. (Only available if Type is Credit and will remove the Default Credit Limit box).

Account Code

Account code for the Agency, displays at top of page in parentheses upon entering (26 character limit).

Tax Exempt

Check box if the account is Tax Exempt. (Displays on POS)Select from dropdown what type of tender this is Account is.

Default Account Balance

Enter desired default account balance. Only available if Type is Debit.

Agency Name

Agency Name, displays at top of page upon entering (80 character limit).

Tax Exempt

Check box if the account is Tax Exempt. (Displays on POS)

Balance Due

The difference between charges and payments applied.

Tax Exempt Code

Enter Tax Exempt code (Displays on POS)

Apply Payment

Allows a Mosaic user to apply a payment directly to the account. Brings up a window with account information and prompts to add a payment, a reference, and a comment.

Tender

Select from dropdown what type of tender this is Account is.

Adjust Balance

Allows a Mosaic user to apply an adjustment to an AR account’s balance due. Upon selection, users can input an Adjusted Balance to replace the current Balance Due. Any adjustments require an associated text reason.

Comments

(256 character limit). Comments entered here displays in the Accounts tab of the Customer profile of the associated AR account.

Default Funding Start Date/End Date

Select start and end date from the calendar that appears upon selection within field. When this AR account is attached to a customer, these dates will autofill in.

Tender

Contact Address

Address to contact the Agency

Fund Type

Select from dropdown: Revolving, Expiring, or Department Charge
Revolving: Informational that this AR account is used over and over
Expiring: Informational that this AR account expires
Department Charge:

Comments

(256 character limit). Comments entered here displays in the Accounts tab of the Customer profile of the associated AR account.

Type

Debit or Credit

Contact Address

Address to contact the Agency

Default Credit Limit

Enter the credit limit amount

Informational that this AR account is for departmental charges

Billing Address

Address to bill the Agency

No Limit

Check box if the Account has no limit. (Only available if Credit is selected and removes the Default Credit Limit box)

Type

Debit or Credit.

Contact Phone

Contact Phone Number

Default

Account Balance

Credit Limit

Enter

desired default account balance

the credit limit amount.

Contact Email

Contact Email

Customers Tab

  1. In the customers tab, you are able to see the customers who utilize this account. You are able to Unlink and Link Customer.

  2. When you select Link Customer a window will popup letting you search/select from a dropdown list of customers.

  3. Start Date and End Date will default in if entered in Profile tab. Otherwise enter here.

  4. Credit Limit will default in if entered in Profile tab. Otherwise enter here. This will update the Remaining Funds.

  5. If applicable, enter Customer Balance is editable and will update the Remaining Funds field to reflect this balance. This is how much the customer has spent.

  6. Select OK to close window.

  7. To Unlink a customer, highlight the customer you wish to remove, and select Unlink. A popup will ask you if you are sure you want to do this, if so, select OK to perform action. Otherwise Cancel.

  8. Save


Transactions Tab

  1. In Transactions Tab, it will show all transactions on this AR account.
    Copy the Transaction ID to use Transaction Search in Reports to see more information about the transaction.

  2. Use the Start and End Date field to search within a date range.

  3. Select Print to print or save to PDF your transaction data.
    (Example)

  4. Select Export (CSV) to download AR account transactions excel (see example on right).

  5. Review data and you can move to the next tab, DCC’s

DCC’s Tab

  1. In the DCC tab, you will be able to dictate what DCCs this AR Account can purchase.

  2. Currently not available.

Field

Definition

Field

Definition

Status
colourRed
titleFirst Published 04/26/2022

Status
colourBlue
titleEdited 06/23/2023

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