Configure your Concierge options within your PrismPOS Admin tool.

Add a Pickup Location by selecting Add Location button, enter Name, and select a POS for each pickup location.

Twilio Username: Service used to send text messages. This information will be added by PrismRBS.
Twilio Password: Service used to send text messages. This information will be added by PrismRBS.
Twilio Message Service SID: Service used to send text messages. This information will be added by PrismRBS.

Order Submitted copy: Message sent to the customer when an order is placed.
Order Ready copy: Message sent to the customer when an order is completed, and ready to be picked up.
Partial Order Ready copy: Message sent to the customer when an order is partially fulfilled.
Order Unable To Be Fulfilled copy: Message sent to the customer when an order is unable to be fulfilled.
Order Cancelled Due to Customer… : Message sent to the customer when an order is cancelled due to customer not picking up an order.

Once these aspects are set, you are ready to send information to your Concierge site.

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