VisualRATEX Help Guide

Owned by Mary Volkmer (Unlicensed)
Last updated: Nov 11, 2020 by Candy Merlino
2 min read


VisualRATEX Help Instructions

These instructions will “help” you get started using the VisualRATEX Help (VRHelp) application! If you have further questions that this document does not address, please contact PrismRBS support.

In order to use VRHelp, follow these instructions:

Unzip the zipped VRHelp folder and place the folder where you normally use your VR executable. The folder must be in the same place as your executable in order for the Help to work in VisualRATEX.

VRHelp.chm is the name of the compiled Help file. You can double-click this file any time to read the Help on its own, outside of VisualRATEX.

To use the Help in VisualRATEX, press F1 while in any screen, and Help for that particular screen will appear (Example: try Textbook Maintenance, TxBookMnt). You can also access the Help by pressing Help > VisualRATEX Help from the main menu bar and navigating to the Help section of your choice.

Important! By default, the Help system will not work if you try to view it on a network drive. You must open it on your local drive (C:\) for the Help to work properly. If you trust all the computers on your LAN or intranet (and the people using them), you can lower the restrictions on the Local Intranet zone to allow .CHM files to be displayed with the following steps:

  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate and then click the following subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
  3. If this registry subkey does not exist, create it.
  4. Right-click the ItssRestrictions subkey, point to New, and then click DWORD Value.
  5. Type MaxAllowedZone, and then press Enter.
  6. Right-click the MaxAllowedZone value, and then click Modify.
  7. In the Value data box, type 1, and then click OK.
  8. Quit Registry Editor.

Please note, the Help system is not 100% complete for every module – we are working hard to make the documentation as efficient and as helpful as possible for you.



If you still have an issue... and your computer is on Windows 10....

Windows might be blocking the content of the help file from loading due to it being flagged as a remotely downloaded file. This is a safety precaution that Windows applies to some file types downloaded from the internet.

Per the screenshot below, can you right click on the help file, select Properties, and if present check the Unblock checkbox and Apply the changes. After this is completed you should be able to re-open the help document and view the content as expected.