How to set up and edit a user in PrismWeb Manager

Owned by Dawn Brunke (Unlicensed)
Last updated: Apr 22, 2020
2 min read

Each person in the bookstore that needs access to the PrismWeb Manager can have their own user account. If desired, users can be limited to access only certain areas of the PrismWeb Manager.

Accessing User Setup

  1. Log into the PrismWeb Manager at http://manager.prismservices.net
  2. Go to Setup > Users.

Note: By default, only active users display in the user list. To also see inactivated users, click Include Inactive Users.



Creating a New User

  1. From the User List page, click Create New.
  2. Enter the following information for the user:
    • Username: the user's desired username
    • Email: the user's email address
    • Password: the user's desired password
    • Confirm Password: repeat the user's password
  3. Click the Create button.
  4. On the Edit User page, enter optional information for the user:
    • Comment: enter any comments about the user, if needed
    • Employee ID: enter an employee ID number for the user, if needed
    • Roles: each check box corresponds with a menu option in the PrismWeb Manager. Checking a box allows the user to access that menu option and any features on that page.
  5. If your bookstore has multiple PrismWeb sites, you may select additional ones from the Add Bookstore drop-down menu and by clicking the Add button. This allows the user to manage those sites with a single username and password for the PrismWeb Manager.
  6. Click the Save button.

Editing or Inactivating an Existing User

  1. From the User List page, click Edit next to the user you wish to edit or inactivate.
  2. From the Edit User page, you may change several options for that user:
    • Reset their password
    • Edit their email address
    • Add a Comment or Employee ID
    • Inactivate the user by unchecking the Active check box
    • Edit the areas of the PrismWeb Manager the user has access to, by checking or unchecking the boxes under Roles
    • Add or remove bookstore websites the user has access to
  3. Click the Save button.

Note: Inactivated user accounts will not be able to access the PrismWeb Manager, but you can still edit their account from the User List page by clicking Include Inactive Users.