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Digital Content Sale

1. Scan RedShelf barcode.
2. Total and tender as normal.
3. Transaction completes.
4. Digital Content Instruction prints on receipt.

Note: The receipt content may vary from store to store.
Note: If you encounter a basket error such as, 'Authorizing times out or fails', contact Support for further steps.

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Digital Content Refund

1. Scan the Receipt or otherwise retrieve the transaction
2. Select item(s) to refund
3. Complete the refund as normal
   1. Digital Content will no longer be available for download
4. Downloaded books not eligible for refund
   1. "You are attempting to return (Qty1) Digital Content. There are no digital books available to return" displays

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