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For a while we have been tracking a problem where many customers at the same time will see “No connection to POS server.“ errors when processing credit cards. We believe we have finally identified a maintenance job that is causing this behavior. In this release, we will be testing disabling of this maintenance job.
With those changes in place, we will continue to actively monitor. Additionally, we are working on new changes to improve our reliability as well as accelerate our ability to safely roll out improvements.
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